Status Grilles Return Policy
- Returns must be initiated within 7 calendar days from original purchase. All returned products are subject to a 20% restocking fee. Any product not returned in a new, unused, and ready-to-sell condition will either be subject to an additional 15% repackaging charge or returned with no credit issued.
- Custom items cannot be accepted for return, unless there is a manufacturing error or product defect. This includes, but is not limited to, custom studs, custom powdercoat color, no studs, LED alteration, custom logos, custom emblems, etc.
- Status Grilles will not reimburse original shipping charges or return shipping charges for products unless the return is a result of a shipping error or if the item arrives damaged or defective.
- If the item arrives damaged during shipment, please contact UPS immediately with your tracking number and they will handle the claim from there. Within the U.S. please call: 1-800-742-5877. International customers follow this link to find the appropriate phone number: http://www.ups.com/content/corp/worldwide/index.html.
If at any time you have questions about your return of an item purchased direct from Status Grilles, please call us at 775-677-8511. For purchases made through one of our dealers, please contact that dealer directly.