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Return Policy

Status Grilles Return Policy

  • Each of our grilles is custom made to order.  Therefore, we cannot accept any returns.  All sales are final unless there is a manufacturers defect.
  • Status Grilles will not reimburse original shipping charges or return shipping charges for products unless the return is a result of a shipping error or if the item arrives damaged or defective.
  • If the item arrives damaged during shipment, please contact UPS immediately with your tracking number and they will handle the claim from there. Within the U.S. please call: 1-800-742-5877. International customers follow this link to find the appropriate phone number:

If at any time you have questions about your return of an item purchased direct from Status Grilles, please call us at 775-677-8511. For purchases made through one of our dealers, please contact that dealer directly.


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